Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you're not, here's how we handle returns:

Personalized Items

Personalized items are non-refundable. As these products are custom-made to your specifications, we are unable to accept returns or exchanges.

Other Items

If you receive an incorrect or damaged item, please contact us within 7 days of receiving your order, and we'll work with you to find the best solution.

We offer free replacements for damaged or incorrect items—simply let us know, and we will ship a new product to your door at no additional charge.

Alternatively, if you prefer, we will issue you a gift receipt for the value of the product, which can be used towards your next purchase. You'll also receive a discount on your next order as a token of appreciation.

Refunds

Refunds may be issued for eligible products if you meet the following criteria:

The item is not personalized.

It is returned within 14 days from the date of delivery in unused and unopened condition.

Shipping fees are non-refundable, and the customer is responsible for return shipping costs.

How to Return

To initiate a return or exchange, please contact us with your order number and details about the issue, and we will provide you with the necessary instructions.

We strive to make the return process as easy as possible, and we’re here to help with any questions.

Your satisfaction is our priority, and we’re committed to providing a great customer experience!

Thank you for shopping with us!